Frequently we take computers for granted but some have little experience of them but teach someone to use google maps, to show you where their home used to be, teach them to search and find a telephone number and then how to create a CV and apply for a job, teach someone how to create an email address and email their son or daughter how they have been.

It is challenging but rewarding adapting to an individual’s needs, the visually impaired using screen readers, accessing the computer through a special keyboard rather than a mouse. People with a physical disability may not be able to use a mouse, so they interact via a keyboard and other individuals may need support through other identified interventions.

Working with anyone to be successful in job searching basically involves the application of a range of skills and strategies which result in you finding work, CV writing relates to your ability to demonstrate in writing that you have the skills, knowledge and experience, interviews are about your interpersonal, verbal and non-verbal communication skills.

Jobseekers were made welcome at the weekly job clubs, which were presented in a friendly and informal way. Attending the service was aimed to help change customer lives for the better, with expert help and advice supporting and guiding job seekers through their job searching, helping with job applications and complemented by the computer and CV workshops.

The pilot was designed to enable disabled people to pool resources through funding streams – and through Access to Work. TeachMe-IT supported a client’s wish to return to work, mentoring them with skills such as teamwork, communication and problem solving, building confidence along with the updating of computer skills and the production of a quality CV.

At a time when the UK is moving to ‘digital by default’, over 12 million people still lack basic digital skills and by providing IPad training these housing association tenants were enabled to safely access and interact with on line providers, discovering the benefits from shopping around for the best in goods and services, an opportunity that changed lives.

The fact is that there is a huge crossover between those who are digitally excluded, those who are socially excluded and by offering a digital “drop in” local residents were able to receive help with technical issues in accessing the growing number of on-line services and the opportunity to meet and interact with others in a social and friendly environment.

Digital inclusion can improve the social determinants of health - with better digital skills improving prospects for employment, income generation, educational achievement, and social connections. 52% of participants reported that they felt less lonely or isolated, and 62% felt happier as a result of more social contact. – Tinder Foundation